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Trusted by studios, clubs, boxes and the largest groups in South Africa

This helps us route you to the right team.

I’m a gym member

I have a question about my membership, payments, or bookings.

I’m an existing Itensity client

I already use Itensity and need support or want to talk to sales.

I’m a new / prospective client

I’m interested in Itensity for my gym and want to see a demo.

You may be in the wrong place

Itensity is the software platform that powers your gym — we are not the gym itself. We are unable to access or update your personal account from our side.

To sort out any issues or update your details, reach out to your club directly. Your local club has direct access to your membership and can resolve things much faster than we can.

Call or visit the front desk

Reception can resolve most issues on the spot.

Check your gym’s website or app

Find contact details under My Club in the app.

Support

Technical issues, configuration help, bug reports, or general platform questions.

Sales & Upgrades

Upgrade your package, add locations, discuss add-ons, or explore new features.

Demo Request Submitted

Thank you. Our sales team will be in touch shortly.