The whole gym in one system, from day one.

Direct debits, bookings, the till and a full AI assistant. One login, one bill, built for UK gyms, studios and boxes.

Book a demo See pricing

Full AI included in every package. See UK pricing →

Not ready for a demo? Join the UK waiting list →

The Itensity finance dashboard: invoices, collections and outstanding payments for a UK club

Itensity AssistantLive

3 automations activeAI usage 7% wk · 11% moThis week5 Success0 Failed

Morning briefingSuccess7.00am

4 new members joined yesterday. 9 payments failed overnight, £612 in total. 3 regulars haven’t booked in 14 days.

Run nowView more

Weekly gym access listSuccessyesterday

Last week, 61 members came in more than twice, including Olivia Hughes, Tom Walsh and Priya Shah.

Run nowView more

Chase failed paymentsNeeds approvalJust now

9 payment links ready to send by WhatsApp and email.

Run 1 of 3

Collected this month£0

Just bookedOlivia H. · Spin, 7am

Trusted by

Direct debits, bookings, the till and a full AI assistant. Itensity includes the automations growing gyms usually can’t afford, from day one.

A day at your gym

6.30am

Three direct debits bounced overnight. Who’s chasing them?

Your assistant. Payment links go out the moment you say yes.

3 payment links ready

7am

You’re coaching the 7am. Who’s covering reception?

Nobody needs to. Members book, pay and manage their membership in your app.

Booked in the app, 6.58am

12.30pm

Saturday’s spin class is full. Who runs the waiting list?

It runs itself. Whoever’s next gets a message and a place.

Ella D. moved off the waiting list

6pm

Half your regulars haven’t booked this week. Who’s noticed?

Your morning briefing has. They’re on today’s check-in list.

7 regulars to check in with

10pm

A booking message lands at 10pm. Who answers it?

No one has to. They book in your app.

Booked in the app, 10.04pm

Tonight

So who gets their evening back?

You do.

Book a demo

Up and running without the scary bit.

Nothing changes until you’ve seen it working.

Move over

A named migration lead, direct debits tested first.

Members importedTested

Direct debit mandatesTested

Timetable and classesTested

Both systems liveUntil you’re happy

Switch on the AI

Flip an automation on. You approve it once.

Itensity Assistant2 active

Morning briefingDaily at 06:30

Chase failed paymentsNeeds your approval

Weekly numbersMondays at 09:00

Watch the numbers

Last week’s numbers, every Monday.

Active members0+24 this month

Collected£0+4.3%

Visits this week0

Failed payments0£380 to chase

One system for the whole gym.

One login, one bill.

Itensity AssistantLive

3 automations activeAI usage 7% wk · 11% moThis week5 Success0 Failed

Morning briefingSuccess7.00am

4 new members joined yesterday. 9 payments failed overnight, £612 in total. 3 regulars haven’t booked in 14 days.

Run nowView more

Weekly gym access listSuccessyesterday

Last week, 61 members came in more than twice, including Olivia Hughes, Tom Walsh and Priya Shah.

Run nowView more

Chase failed paymentsNeeds approvalJust now

9 payment links ready to send by WhatsApp and email.

Run 1 of 3

Ask the Assistant anything…

Direct debits · 1 NovemberCollecting

Collected£0

Paid0

Chasing0

Timetable · TuesdayLive

HomeBookingsManage More EC

Home / Manage / Leads

Leads

SearchDate Assignee Source + Create lead

Pending 0

Trial booked 0

Needs analysis 0

Price presenter 0

Joined 0

Built for your kind of gym.

Itensity includes the automations growing gyms usually can’t afford, from day one.

A personal trainer coaching a member on a busy gym floor: Itensity for UK gyms and leisure clubs

Gyms and clubsBusy floor. Empty reception. Still paid.Direct debits through GoCardlessFailed payments retried for youBookings, till and check-ins togetherSee how it works

A member on a reformer in a bright Pilates studio: Itensity for UK Pilates, yoga and boutique studios

StudiosFull classes. Quiet inbox.Waiting lists that fill themselvesClass packs and membershipsReminders that cut no-showsSee how it works

Two members on battle ropes in a daylight box: Itensity for UK CrossFit boxes and hybrid gyms

CrossFit boxesCoach the class. We’ll run the box.Capped classes and WOD bookingsMemberships and drop-insCoach view on any phoneSee how it works

Meet the Itensity Assistant

Ask anything. Automate everything. Approve with one tap.

It sits on top of your whole Itensity platform: members, leads, bookings, payments, check-ins and reports. Full AI, included in every package.

Pulls information

Member and lead lookups, live reports and today’s numbers, straight from your data.

Show me this month’s collections vs last month

Takes action

Add leads, load payments, freeze members, update profiles. Done in a sentence.

Add a new lead: John Smith, from Instagram

Designs content

Branded emails and campaigns in your logo, colours and tone. Review, approve, send.

Draft a follow-up email to this week’s leads

Runs on schedule

Set an automation once and it runs every week: briefings, reports, follow-up lists.

Every Monday at 9am, send me a list of blocked members

Try it.

Real requests owners and staff send the Assistant today.

Itensity AssistantItensity · example data

Two jobs, one product.

Same Assistant. The work it does depends on who’s asking.

For your staff

Member and lead lookups in seconds
Send messages and emails
Pull reports on demand
Log support tickets from the chat
Fewer “where do I find that” moments

For you, the owner

Visibility without logging in
A daily briefing, written for you
Scheduled automations that run your week
Approve bulk actions with one tap
Decisions backed by live data

Everything it can do today.

Ask for any of these in a sentence, right from the chat.

Members

ProfilesMembershipsStatementsNotesFreezeCancelCredits

Leads and marketing

Lead captureStagesLead notesProspectsCampaignsSources

Bookings and classes

StudiosClassesSchedulesBookCancel a bookingAttendance

Communications

EmailBulk sendBranded design

Finance and promotions

Bulk paymentsDirect debit batchesStatementsPrice plansPromotionsBenefits

Reports and automations

On-demand reportsDaily briefingsScheduled tasksWeekly follow-up listsLive numbers

Put your week on autopilot.

Set it once. It runs every week. When it wants to touch real data, it pauses for your tap.

Morning briefingDaily 06:30Runs on its own
Chase overdue paymentsDailyYou approve
Welcome new joinersOn joinFirst time
Weekly numbersMondays 09:00Runs on its own

Every day at 06:30

Good morning. 4 new members joined yesterday. 9 payments failed overnight, totalling £612. 3 regulars haven’t booked in 14 days.

Send the 9 a payment link and add the 3 to a check-in list. Do this every morning.

New automation Needs approval

Daily at 06:30: send payment links to failed payments and build a check-in list.

Your own branded app

Your gym in the App Store. £30 a month.

Book, pay and check in under your brand. Same app, your name, your colours.

See your gym as an app →

9:41

Itensity

9:41

Forge CrossFit

9:41

Summit Hybrid

9:41

Momentum Training

Your own listing, under your name.

Members search for your gym, not for us.

BookingsClasses and waiting lists.
PaymentsPay in a tap, stay active.
WorkoutsScores and PBs.
App storesApp Store and Google Play.

9:41

‹ Search

Itensity

Book classes, pay and check in

Age4+Years old

CategoryHealth & Fitness

DeveloperItensity

Book a class
in two taps

Itensity app in the App Store: home screen with booked classes and this week’s progress

Every detail,
one tap to book

Itensity app in the App Store: class details with a Book button

Your week
at a glance

Itensity app in the App Store: upcoming classes and progress

Fix a payment
in seconds

Itensity app in the App Store: membership reminder and upcoming classes

What’s New Version 3.2New class reminders and a faster check-in.

TodayGamesAppsArcadeSearch

Get paid without chasing.

Direct debit through GoCardless, protected by the Direct Debit Guarantee. Your members pay you, not us.

Members

Two-minute set-up.

You

Paid via Bacs.

Failed payments

Chased by automation. You approve first.

GoCardless, the UK direct debit provider Itensity uses

Technogym, a technical integration with Itensity

See billing How direct debit works

Integrations

Connected to the tools you use.

Payments, your app, messaging and the hardware on reception, all talking to one system.

GoCardlessDirect debit through Bacs
TechnogymTechnical integration
App StoreYour own listing
Google PlayYour own listing
WhatsAppMessaging in Standard
Receipt printersQuoted separately
Cash drawersQuoted separately
Barcode scannersQuoted separately

Find your fit

Starter or Standard? Three questions.

No email needed. Takes about ten seconds.

How many active members do you have?

Pay for members, not modules.

Per month, in pounds, plus VAT. Full AI included in every package. No setup fee, full training included.

UK pricing

See what you’d pay.

Tell us a little about your club and the calculator opens. One of our team will follow up with a demo.

No lock-in. No surprises.

Full AI included

In every package.

Month to month

30 days’ notice to leave.

Your data, free

Export any time.

A named migration lead

Direct debits tested first.

Become a launch partner. Keep the launch rate for life.

In return: a case study, a review, a few calls.

A lower monthly rate, locked in for as long as you stay
Full training, run by your migration lead
Prices shared on your demo

Be one of our first UK clubs.

Places are limited. Apply and we’ll call you to talk it through.

Claim a place

Resources

Run a better gym.

Free guides, tools and training for owners and managers. No sign-up needed.

Read the blog

Guide

How to cut failed membership payments

Where failed payments really hit a club, and how to cut them.

Read →Guide

Direct debit for gyms: a UK guide

Reminders, payment plans and when to hand over.

Read →Guide

Gym CRM: enquiries into members

Fitness principles applied to your sales process.

Read →Guide

Studio booking software

Fill regular slots without chasing every week.

Read →Guide

Spot quiet regulars early

The numbers worth checking every Monday.

Read →Guide

AI for gym owners

Fewer “where do I find that” moments.

Read →Tool

Failed payments calculator

Put a number on what missed payments cost you.

Open →Tool

Starter or Standard?

Three questions to find your package.

Open →Training

Itensity Academy

Free setup guides and best practice. Open to anyone.

Open →Reference

Gym software glossary

Arrears, batches, mandates and more, in plain English.

Open →

Not ready for a demo?

Join the UK waiting list.

Be first to hear about our UK launch and launch partner places.

Launch partner places, before anyone else
UK launch news, nothing else
Unsubscribe any time

Questions, answered.

Anything else, ask us on the demo.

Book a demo

Is the AI assistant an extra?

No. Full AI is included in every package, Starter and Standard.

Is there a setup fee?

No. There’s no setup fee, and full training sessions are included.

How do my members pay?

By direct debit through GoCardless, protected by the Direct Debit Guarantee.

How long is the contract?

Month to month, with 30 days’ notice to leave.

Where is my data stored?

Our security page sets out where your data is stored, who can access it and how it’s protected.

See your gym in Itensity.

30 minutes, on UK time.

Tell us about your club. It takes a minute.
We email you to pick a time that suits.
We walk you through Itensity set up like a club of your type, then talk pricing.

About you

Name and surnameYour role

Work emailMobile

About your club

Club or studio nameType of facility

Active membersWhere did you hear about us?

What would you like to see?

Occasional emails from Itensity Fields marked * are required. We use these details to reply to your enquiry. You can unsubscribe from emails at any time. See our Privacy policy (UK).

See your gym in Itensity.

30 minutes, on UK time.

Book a demo See pricing

Busy floor. Empty desk. Still paid.

Direct debits, bookings and the till, run for you.

Book a demo See pricing

Full AI assistant included in every package

The Itensity home dashboard for a UK gym, with the assistant and member counts

6.35am, failed payments9 payment links sent

Sound familiar?

07:00

You’re on the gym floor. The phone won’t stop.

Friday

Payday was Friday. Six debits still failed.

18:10

Arrears pile up while you’re on the gym floor.

Payments

Chased automatically.

Failed overnight9

Payment links sent06:35

Paid by lunch0

Bookings

Classes, PT and inductions.

6am Bootcamp20 of 20

12.30pm PT with SamBooked

Waiting list moves upAutomatic

Automation

Every morning, list who didn’t pay.

Every day at 06:30

12 members, £380 in total. Links ready to send.

Every pound in one place.

Invoices, collections and what’s still outstanding, updated as payments land.

Book a demo

The Itensity finance dashboard: direct debits and card payments for a UK gym

See your gym in Itensity.

30 minutes, on UK time.

Book a demo See pricing

Full classes. Quiet inbox.

Bookings, packs and reminders that run themselves.

Book a demo See pricing

Full AI assistant included in every package

The Itensity weekly class timetable for a UK reformer studio

Reformer, 07:15Ella D. moved off the waiting list

Sound familiar?

Monday

Your 7am reformer is full. Four people want in.

07:15

Two no-shows. The waiting list never heard.

22:00

It’s 10pm and you’re replying to booking messages.

Your own app

Bookings and waiting lists.

07:15 Reformer12 of 12

Waiting: Noah F., Mia H., Leo P.

09:30 Yoga Flow8 of 14

Class packs

Memberships and credits.

10-class pack£0

Credits left0

Unlimited monthlyActive

Automation

Remind everyone booked for tomorrow at 6pm.

Daily at 18:00

Tonight: 0 reminders.

See your gym in Itensity.

30 minutes, on UK time.

Book a demo See pricing

Coach the class. We’ll run the box.

Programming, leaderboards and payments in one login.

Book a demo See pricing

Full AI assistant included in every package

Today’s WOD

Back squat 5x5, then a 12-minute AMRAP

Sound familiar?

06:00

Scores live in a whiteboard photo on your phone.

09:30

You’re mid-WOD when a payment bounces.

Sunday

You count next week’s bookings by hand.

Programming

On the TV.

The Itensity class timetable for a UK CrossFit box

Leaderboards

RX and Scaled.

FranPB

Jack Turner3:41

Sophie Evans4:02

Automation

Every Friday, send me next week’s bookings.

Fridays at 16:00

0 bookings. Tuesday 06:00 already full.

See your gym in Itensity.

30 minutes, on UK time.

Book a demo See pricing

Get paid without chasing.

Direct debit through GoCardless, card payments, and failed payments followed up automatically.

Book a demo See pricing

Full AI assistant included in every package

app.itensityonline.com

HomeBookingsFinanceManage More

Home / Finance / Dashboard

Dashboard

November 2026

Invoices£48.2K↗ 6.1%

Discounts£96This month

Collections£46.5K↗ 4.3%

Outstanding£1.6K↘ 12%

Latest paymentsLive

MemberMethodAmountStatus

OHOlivia HughesDirect debit£42.00Paid

TWTom WalshCard£95.00Paid

PSPriya ShahDirect debit£42.00Failed

CRCallum ReidDirect debit£38.00Paid

06:35, failed payments9 payment links sent

Sound familiar?

The 2nd

Six payments failed. You found out a week later.

Every month

Chasing members feels awkward, so it waits.

At the desk

Joining fees here, packs there, top-ups somewhere else.

Invoices that send themselves.

Every payment gets a proper VAT invoice, emailed to the member and kept on their profile. Joining fees, class packs and top-ups go on the same invoice.

Direct debit through GoCardless, with the Direct Debit Guarantee
Card payments for joining fees, packs and top-ups
Failed payments chased once you approve

Home / Manage / Members / Profile / Payment profile

Olivia Hughes, Invoices

+ Create invoice

Drag a column header here to group by that column

Date Status Description Invoice number Total

2026-11-01PendingMembership, NovemberINV-2026-5843£42.00

2026-11-01Pending10-class packINV-2026-5842£95.00

2026-10-01Sent · 01/10 06:02Membership, OctoberINV-2026-4410£42.00

2026-09-01Sent · 01/09 06:01Membership, SeptemberINV-2026-3127£42.00

2026-08-14Sent · 14/08 17:40Joining feeINV-2026-2209£25.00

102050Per page‹ 1 ›

Every payment, in one place.

Direct debit, card and bank transfer, side by side and in pounds.

Payment Allocations

Last 1 Month

Total£0K

Direct debit
Bank transfer
Card
Online payment
Other

Payment type	Amount	%
Direct debit	£28,105	59.0
Bank transfer	£15,347	32.2
Card	£2,468	5.2
Online payment	£1,577	3.3

Twelve months at a glance.

app.itensityonline.com

Collections Overview

Last 12 Months

0K10K20K30K40K50K

Nov

Dec

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Direct debit
Bank transfer
Card
Online payment

What failed payments cost your club.

Built in South Africa, where about 1 in 8 gym debit orders go unpaid. In the UK it is closer to 1 in 23, and it still adds up.

Active members 200

Average monthly membership £40

Payments that fail each month 4.4%

Share you recover with automated follow-up 50%

Failed payments a month9

At risk a year£4,224

Back in your account a year£2,112

4.4% is the UK fitness direct debit failure rate (ONS, Pay.UK data, Aug 2023). The recovery share is your scenario, not a promise.

See your gym in Itensity.

30 minutes, on UK time.

Book a demo See pricing

Your members pay you, not us.

Through GoCardless, protected by the Direct Debit Guarantee.

Book a demo See pricing

app.itensityonline.com

Upcoming Direct Debits

Batch date	Batch name	Refreshed	Batch details	Collection	Status
2026-12-01	NGF0000289	2026-11-09	Created automatically	Normal, 2 days	Ready for submission
2027-01-04	NGF0000290	2026-11-09	Created automatically	Normal, 2 days	Scheduled
2027-02-01	NGF0000291	2026-11-09	Created automatically	Normal, 2 days	Scheduled

Sound familiar?

Joining

New members ask if their bank details are safe.

The 1st

You wait to see what actually landed.

Every month

Failed payments arrive with no reason given.

Members

Two-minute set-up.

Bank detailsDone

MandateSigned

Direct Debit GuaranteeProtected

You

Paid via Bacs.

Batch NGF0000288Submitted

Collection date2 November

Fees

Set out on your demo.

When a payment fails, you’ll know why.

Every unpaid reason, counted. Follow-up is chased by automation, and you approve first.

See collections

Unpaid Reasons

Last 1 Month

Total0

Insufficient funds
Instruction cancelled
Other

Unpaid reason	Count	%
Insufficient funds	10	83.3
Instruction cancelled	1	8.3
Other	1	8.3

See your gym in Itensity.

30 minutes, on UK time.

Book a demo See pricing

A proper arrears process.

Not three card retries.

Book a demo See pricing

Full AI assistant included in every package

Arrears worklist
12 members · £380Updated 06:30

TWTom Walsh£42.00Promised Friday

PSPriya Shah£84.00Payment plan, 2 of 4

CRCallum Reid£42.00Link sent, 06:35

MPMegan Price£126.00Agency hand-off

JTJack Turner£42.00Promised Monday

Payment plan agreedPriya S. · 2 of 4 paid

Sound familiar?

Friday

Someone promised to pay. Nobody wrote it down.

Day 3

Three card retries, then nothing happens.

Month 3

Handing over to an agency means a spreadsheet.

Payment plans

Tracked for you.

Priya Shah2 of 4 paid

Next instalment15 November

Arrears worklist

Who owes, who promised.

Tom WalshPromised Friday

Jack TurnerPromised Monday

Callum ReidPaid

Agency hand-off

From inside Itensity.

Megan Price£126.00

Send to your collection agencyYou approve

Every morning, list who didn’t pay.

The Itensity Assistant builds the list at 06:30 and sends payment links once you’ve said yes.

Every day at 06:30

Daily unpaid list Needs approval

List members whose payment failed overnight and send each a payment link.

See your gym in Itensity.

30 minutes, on UK time.

Book a demo See pricing

Sell at the desk. Included in Standard.

Stock, tills and cash-up.

Book a demo See pricing

Full AI assistant included in every package

Till 1 · ReceptionOpen since 06:00

OHOlivia Hughes
Annual membership

Protein shake × 2£7.00

Towel hire£2.00

Total
Includes VAT£9.00

Sound familiar?

All day

Shakes sold, stock never counted.

21:00

Cash-up takes half an hour after close.

Two tills

Two totals, and neither matches.

Stock control

Counts and shrinkage.

Protein shake18 left

Reorder at10

Shrinkage this month2 units

Cash-up

Close the day fast.

Expected£214.60

Counted£214.60

Variance£0.00

Multiple tills

One view of every sale.

Till 1, reception£214.60

Till 2, café£96.40

Today£311.00

See your gym in Itensity.

30 minutes, on UK time.

Book a demo See pricing

Your gym in the App Store. £30 a month.

Book, pay and check in under your brand.

Book a demo See pricing

Full AI assistant included in every package

9:41

Summit Hybrid

9:41

Itensity

9:41

Forge CrossFit

Try it with your gym

See your app in ten seconds.

Type your website. We’ll pick up your name, logo, colours and photos and show them in our real member app, the way your members would see it.

Name Colour Upload your logo

And in the App Store and Google Play

Get this app for your gym See pricing

A quick preview drawn from your website’s public homepage. Your real app gets your own logo, colours and App Store listing, set up with you. The preview isn’t saved; we only keep the contact details you give us.

Sound familiar?

Sunday

Members can’t find your class times.

Joining

Their app has someone else’s name on it.

Payday

A payment failed and they don’t know how to fix it.

Bookings

Classes and waiting lists.

07:15 Reformer12 of 12

Waiting listYou’re next

Payments

Pay in a tap, stay active.

Payment due£42.00

Paid in the appMembership active

Workouts

Scores and PBs.

Back squat110 kg

New PB+5 kg

Your own listing, under your name.

Members search for your gym, not for us.

BookingsClasses and waiting lists.
PaymentsPay in a tap, stay active.
WorkoutsScores and PBs.
App storesApp Store and Google Play.

9:41

‹ Search

Itensity

Book classes, pay and check in

Age4+Years old

CategoryHealth & Fitness

DeveloperItensity

Book a class
in two taps

Every detail,
one tap to book

Your week
at a glance

Fix a payment
in seconds

What’s New Version 3.2New class reminders and a faster check-in.

TodayGamesAppsArcadeSearch

See your gym in Itensity.

30 minutes, on UK time.

Book a demo See pricing

Switching, without the scary bit.

Nothing changes until you’ve seen it working.

Book a demo See pricing

Your move to ItensityNamed migration lead

Test importChecked

Members and membershipsChecked

Direct debitsTested

Timetable and classesChecked

Both systems liveUntil you’re happy

Sound familiar?

Before

You’re worried the move breaks your direct debits.

Go-live

You can’t afford a day without bookings.

After

Nobody tells you what happens next.

Five steps. No surprises.

Discovery call

30 minutes.

Named migration lead

Test import first.

Direct debits

Tested before go-live.

Both systems live

Until you’re happy.

Go live

Check-ins at 30, 60 and 90 days.

What are you on now?

We’ll tell you what moving involves.

See your gym in Itensity.

30 minutes, on UK time.

Book a demo See pricing

Where your data lives.

Plain answers for your compliance file.

Book a demo See pricing

Accessed by	Support team, Cape Town
Your data	Export it any time, free
Encryption	In transit and at rest

Download the DPA

Sound familiar?

Audit

Your compliance file has a blank where hosting goes.

Members

Someone asks where their data is kept.

Contract

You need a DPA, and nobody sends one.

See your gym in Itensity.

30 minutes, on UK time.

Book a demo See pricing

The timetable, handled.

Classes, PT, waiting lists and class packs, booked in your own app.

Book a demo See pricing

Full AI assistant included in every package

app.itensityonline.com

HomeMy appointmentsBookingsManage More

Home / Bookings / Schedule

Schedule

Club Classes Studios Instructor + Create class

‹9 NovMon10 NovTue11 NovWed12 NovThu13 NovFri14 NovSat15 NovSun›

Wed, 11 Nov(Main schedule)

6:30 AM7:15 AM

SpinCycle studio

Mark Ellis

16/16

Closed

7:15 AM8:00 AM

Reformer PilatesStudio 2Booked

ECEmma Clarkson

11/12

Book

12:15 PM1:00 PM

HIITGym floor

PSPriya Shah

14/20

Book

6:00 PM7:00 PM

Strength TrainingWeightlifting room

Dan Price

6/6

Book

7:15 PM8:00 PM

YogaStudio 2

ECEmma Clarkson

8/14

Book

Sound familiar?

Monday

Your 7am is full and four people want in.

6pm

Two no-shows, and the waiting list never heard.

10pm

You’re still answering booking messages.

Full classes fill themselves again.

When someone cancels, the next person on the waiting list gets the place and a message. Reminders go out at 6pm the evening before, and you mark attendance with a tap.

Waiting lists that move on their own
Recurring bookings for regulars
Class packs, credits and memberships

Strength Training

Wednesday, 11 November6:00 PM - 7:00 PM6/6Weightlifting room

Instructors

Dan Price

Book a slotAttend all

Olivia HughesRecurring
Tom Walsh
Megan PriceRecurring
Callum Reid
Sophie Evans
Jack TurnerRecurring

Waiting list (3)

Simone Roberts
Harry Bennett
Isla Murphy

See which classes earn their slot.

Bookings, attendance and your busiest classes, month by month. Built into the same system, no spreadsheet needed.

Home / Bookings / Dashboard

Dashboard

November 2026

Total bookings1,28415.4% vs last month 1,112

Total attendance1,09613.6% vs last month 965

Waiting list places filled8621% vs last month 71

Most popular classReformerLast month: Spin

Bookings overview

Filtered

BookingsTotal attended

3525155

01/1104/1107/1110/1113/1116/1119/11

Top 5 popular classes

Class capacity percentage

Reformer7:15am

Spin6:30am

HIIT12:15pm

Strength6:00pm

Yoga7:15pm

0%50%100%

See your gym in Itensity.

30 minutes, on UK time.

Book a demo See pricing

Every enquiry, followed up.

Leads from your website, socials and reception, in one pipeline.

Book a demo See pricing

Full AI assistant included in every package

app.itensityonline.com

HomeBookingsManage More EC

Home / Manage / Leads

Leads

SearchDate Assignee Source + Create lead

Pending 0

Trial booked 0

Needs analysis 0

Price presenter 0

Joined 0

Sound familiar?

Monday

Weekend enquiries are still sitting in your DMs.

Wednesday

A trial came in and nobody followed up.

Month end

You can’t tell which ads brought in members.

Board or list

Drag leads between stages, or sort them in a list.

NameStatusAssigned to

Olivia HughesInterestedECEmma C.

Tom WalshNot interestedAMAndre M.

Priya ShahInterestedECEmma C.

Trials

Booked, reminded, followed up.

Andre M. moved the lead to Trial bookedToday at 14:43

Trial class on Thursday at 6pm. Reminder goes the evening before.

Andre M. sent a WhatsAppToday at 14:40

New lead from your websiteToday at 14:12

Assistant

Every Monday, list leads to call.

Leads to callMondays at 9am

Show the right plan, at the desk.

Price Presenter puts your plans side by side and marks the one you recommend. Filter by contract length, access and payment method.

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Off-peak

12 monthsFirst visit offer

£29 / month

Gym floor before 4pm and after 8pm, plus weekends.

Preferred

Unlimited

12 monthsFirst visit offer

£42 / month

Gym floor and every class, any time.

Couples

12 monthsFirst visit offer

£75 / month

Unlimited for two, on one direct debit.

See your gym in Itensity.

30 minutes, on UK time.

Book a demo See pricing

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See your gym in Itensity.

30 minutes, on UK time.

Book a demo See pricing

See your gym in Itensity.

30 minutes, on UK time.

Book a demo See pricing