Itensity Fitness Management Software

Privacy Policy of KRS Club (PTY) LTD 

Effective date:  31 July 2024

Introduction 

KRS Club (PTY) LTD (“we”, “our”, “us”) is committed to protecting the privacy of our clients and their users. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you use our SAAS platform and services (“Services”). By using our Services, you agree to the collection and use of information in accordance with this policy. 

Information We Collect 

We collect various types of information in order to provide and improve our Services: 

  1. Personal Information: 
  • Client Information: When you sign up for our Services, we collect information such as your name, business name, email address, phone number, and billing information. 
  • User Information: We collect information about the users of our clients, including names, email addresses, and other contact details as provided by our clients. 
  1. Usage Data: 
  • We collect information on how the Services are accessed and used. This may include information such as IP addresses, browser type, pages visited, time and date of visits, time spent on pages, and other diagnostic data. 
  1. Cookies and Tracking Technologies: 
  • We use cookies and similar tracking technologies to monitor activity on our Services and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. 

How We Use the Information 

KRS Club (PTY) LTD uses the collected data for various purposes: 

  • To provide, operate, and maintain our Services 
  • To notify you about changes to our Services 
  • To provide customer support 
  • To gather analysis or valuable information so that we can improve our Services 
  • To monitor the usage of our Services 
  • To detect, prevent, and address technical issues 
  • To fulfill any other purpose for which you provide the information 

Sharing of Information 

We may share your personal information in the following situations: 

  • With Service Providers: We may share information with third-party service providers to facilitate our Services, provide Services on our behalf, perform Service-related tasks, or assist us in analyzing how our Services are used. 
  • For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. 
  • With Your Consent: We may disclose your personal information for any other purpose with your consent. 
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities. 

Data Security 

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. 

Retention of Data 

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and policies. 

Your Data Protection Rights 

Depending on your location, you may have the following data protection rights: 

  • The right to access, update, or delete the information we have on you 
  • The right to rectification 
  • The right to object 
  • The right to restrict processing 
  • The right to data portability 
  • The right to withdraw consent 

To exercise any of these rights, please contact us at support@itensityonline.com 

Changes to This Privacy Policy 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes. 

Contact Us 

If you have any questions about this Privacy Policy, please contact us: 

  • By email: Support@itensityonline.com 
  • By phone: 010 110 7011